Carol’s Mane ship orders using the United States Postal Service(USPS) DHL & FEDEX. Orders will be shipped using USPS Priority Mail/DHL/FEDEX rates available upon checkout to include delivery confirmation. FEDEX Express Overnight Shipping is available starting at $25.00. This service is currently unavailable until further notice.
Please allow 1-10 days for PROCESSING. Once payments are paid in full, orders will ship immediately after processing. Please allow a minimum of 3 to7 business days for delivery after it ships depending on its destination.
Shipping confirmation and tracking is available via email as soon as your order ships. If you have any issues or question with your shipment please contact USPS @ 1-800-ASK-USPS® (1-800-275-8777) DHL @ 1-800-CALL DHL (1-800-225-5345) or FEDEX 1-800-GO-FEDEX (1-800-463-3339).
PLEASE BE AWARE ANY ORDERS RECEIVED AFTER 3PM EST. WILL BE PROCESSED THE FOLLOWING BUSINESS DAY
FREE PRIORITY SHIPPING ON ORDERS OVER $250.00.
Express Shipping is available AFTER your order has been processed. If available, overnight shipping costs typically range from $25 to $110, depending on your location. All overnight orders MUST be placed before 1:30pm EST. ALL orders require a signature upon delivery. No exceptions. There are no overnight orders when we are closed. If you are in need of Express Shipping please send us an email to find out the approximate processing time for your order.
Yes, to most countries. International shipping is a flat rate of $60 USD. We utilize FedEx for International shipping. FedEx cannot ship internationally to a postal box or mailing center. A physical address is required. Shipping can take up to a minimum of 7 business days. The customer is responsible for paying any international customs fees or import duties required upon delivery. These charges are not within our control and we have no way of determining what they may be. Customs policies/fees vary widely from country to country. For more information, we suggest contacting your local customs office.
We operate on a strict quality control system and all hair is shampooed, conditioned and air dried prior to shipping. Processing can take anywhere from 1-10 days. Therefore, please be patient with us so that we can give you the best return for your investment. You can send us an email prior to placing your order if you are in need of additional services (additional fee).
PLEASE BE AWARE WE CURRENTLY ARE NOT DOING ANY ADDITIONAL SERVICES UNTIL FURTHER NOTICE
All payments are processed via PayPal and major credit cards. Please keep in mind in order to use a major credit card, you must select PayPal checkout option. You do not need an account to pay with PayPal, simply select PayPal Guest Checkout. Due to fraud and charge-backs orders will ONLY be sent to CONFIRMED ADDRESSES. Meaning your shipping address MUST MATCH your credit card billing address. NO EXCEPTIONS TO THIS RULE. Carol’s Mane is not responsible for any lost or damaged packages. Carol’s Mane is not responsible for your package being sent to your address and someone other than yourself sign for your package
What is “Bill Me Later”?
Bill Me Later is a PayPal offered credit line that’s built-in to your PayPal account. You can use Bill Me Later during PayPal checkout. Bill Me Later lets you pay for your purchases in 2 simple steps – just enter your birth date and the last 4 digits of your Social Security number and accept the terms. Approval takes only seconds. Set Bill Me Later as your preferred payment method and you’ll speed through PayPal checkout even faster. Bill Me Later is subject to credit approval. There is no annual fee for using Bill Me Later and you have 6 months to pay off your balance prior to any interest fee’s being added to your account. This option is not layaway, this is deferring your payment to later.